The Subaru Forester is renowned for its reliability, safety, and versatility, making it a favorite among adventure seekers and families alike. However, like any vehicle, it can experience technical issues, including problems with the infotainment screen. If you’ve found yourself dealing with a Subaru Forester screen not working, you may be feeling frustrated and uncertain about what to do next. In this comprehensive guide, we will explore the common reasons behind this problem, how to troubleshoot the issue, and potential solutions that can get you back on the road without a hitch.
Understanding the Infotainment System
The infotainment system in your Subaru Forester is central to its functionality. This screen not only allows you to enjoy your favorite music and podcasts but also provides access to navigation, vehicle settings, and hands-free communication. Understanding how this system works will help you identify the issue when your screen goes dark or becomes unresponsive.
Components of the Subaru Infotainment System
Your Forester’s infotainment system typically includes:
- Touchscreen Display: The main user interface for your multimedia needs.
- Buttons and Knobs: Physical controls for volume and other functions.
- Bluetooth Connectivity: For hands-free calling and streaming audio.
- Navigation System: Integrated or through your smartphone.
Why the Screen Might Not Be Working
The unresponsive screen in your Subaru Forester can stem from various reasons, which we will discuss in detail below.
Common Causes of a Subaru Forester Screen Not Working
1. Software Issues
Software glitches are among the most frequent reasons for a malfunctioning screen. Just like smartphones and computers, your vehicle’s infotainment system runs on software that may need updating or restarting.
2. Power Source Problems
If the screen is completely blank, it might not be receiving power. This can be due to blown fuses, dead battery issues, or problems with electrical connections.
3. Physical Damage
Accidental drops or spills can cause irreparable hardware damage to your screen. Moving parts within the infotainment system may break down if it’s subjected to stress or physical impact.
4. Faulty Components
Sometimes, the issue lies in components beyond the screen itself. Problems with the main control unit or wiring harness might affect the functionality of the display.
5. Overheating
Excessive heat can also lead to temporary or permanent screen failures. If you notice the screen not working after prolonged exposure to high temperatures, this might be a contributing factor.
Troubleshooting Steps for a Non-Working Screen
If your Subaru Forester’s screen has stopped functioning, follow these steps to troubleshoot the issue.
1. Restart the Infotainment System
Just like rebooting a smartphone, restarting the infotainment system can often resolve minor glitches. To reset, follow these steps:
- Turn off the vehicle completely.
- Open the driver’s side door to ensure all power is drained.
- Close the door and restart the vehicle after a few moments.
2. Check the Vehicle’s Battery
A dead or weak battery can affect numerous vehicle systems, including the infotainment screen. Inspect the battery:
- Look for corrosion on battery terminals.
- Check the battery voltage using a multimeter; it should read between 12.4 to 12.6 volts when the engine is off.
If the battery is low, consider charging it or replacing it.
3. Inspect the Fuses
Blown fuses can disrupt power to the infotainment system. Here’s how to check:
- Locate the fuse box (typically under the dashboard or in the engine compartment).
- Identify the fuse linked to the infotainment system (refer to the owner’s manual for exact locations).
- Replace any blown fuses with new ones of the same amperage.
4. Examine Physical Connections
Ensure that all connections related to the infotainment system are secure:
- Check the connections behind the screen if accessible.
- Inspect for wiring damage, particularly if you’ve experienced issues previously.
5. Look for Software Updates
Sometimes the infotainment system’s software is out of date, which may cause erratic behavior. You can update the software by:
- Visiting the Subaru website to download the latest updates onto a USB drive.
- Plugging the USB drive into the vehicle’s USB port to initiate the update.
When to Seek Professional Help
If basic troubleshooting doesn’t resolve the issue, it might be time to seek assistance from a professional. Here are signs that you should consider expert help:
1. Persistent Screen Issues
If your screen is still not working after extensive troubleshooting, it may require a deeper inspection of software or hardware components.
2. Warning Lights Appearing
If you notice warning lights on the dashboard alongside the screen malfunctioning, this could indicate a serious electrical issue.
3. Physical Damage
Should you see cracks, discoloration, or any physical abnormalities on the screen, a replacement is likely necessary.
Potential Solutions and Replacements
In instances where professional input confirms a need for repairs or replacements, explore options ranging from repairs to complete system replacements.
1. Repairing the Infotainment Screen
If the screen is physically damaged, consult local electronics repair stores that specialize in automotive technology. Often, they can fix specific issues without needing to replace the entire system.
2. Replacing the Infotainment Unit
Continued problems may necessitate a complete replacement of the infotainment system. Subaru dealers or authorized service centers can provide factory-approved units that ensure compatibility.
3. Upgrading the System
If you’re looking for enhanced features, consider upgrading to a newer unit that offers better functionality, such as Apple CarPlay and Android Auto.
Maintaining Your Subaru Forester’s Infotainment System
To avoid future problems with your Subaru Forester screen, take preventive steps to ensure the longevity of the infotainment system.
Regular Software Updates
Stay updated with the latest software versions to resolve bugs and introduce new features.
Safe Handling Practices
Avoid placing heavy items on the dashboard, and clean the screen gently using appropriate materials to prevent scratches.
Electrical System Health Check
Regularly inspect the battery and electrical connections, especially before long trips, to minimize the risk of power issues.
Conclusion
Having a functional infotainment system in your Subaru Forester is essential for a comfortable and enjoyable driving experience. If you find yourself facing the frustration of a Subaru Forester screen not working, following the troubleshooting steps outlined in this guide can help you regain functionality. Understanding the underlying causes and when to seek professional help is crucial for a swift resolution. By maintaining your vehicle’s infotainment system proactively, you can minimize future problems and enhance your driving experience.
What should I do if my Subaru Forester screen is completely black?
If your Subaru Forester screen is completely black, the first thing to check is the vehicle’s power settings. Ensure that the ignition is on, as the screen won’t function if the vehicle is off. Next, check the fuse associated with the infotainment system, as a blown fuse could cause the display to turn off completely. Refer to the owner’s manual for the specific fuse location and replace it if necessary.
If the fuse is intact and the power is on, try resetting the system by pressing and holding the power button for about 10 seconds. This often resolves any software glitches. If the screen remains black after these steps, it may indicate a hardware issue that requires professional inspection or repair.
Why is my Subaru Forester touchscreen unresponsive?
An unresponsive touchscreen can be frustrating. Start by ensuring that the screen is clean, as dirt or grease can hinder touch sensitivity. Use a microfiber cloth to gently wipe the screen, and avoid using harsh cleaning agents that could damage the display. Sometimes, recalibrating the touchscreen settings can also help restore functionality.
If cleaning and recalibrating don’t work, check for software updates. Subaru frequently releases updates that can fix bugs and enhance performance. You can usually perform updates through the vehicle’s settings menu. If the issue persists despite these attempts, it may be best to consult a Subaru technician for further diagnostics.
What could cause my Subaru Forester screen to freeze?
A frozen screen often indicates a software glitch. To troubleshoot this, simply restart the system by turning off the vehicle, waiting a minute, and then restarting it. This can clear temporary errors that cause freezing and restore the screen’s functionality.
If the screen continues to freeze, check for software updates in the settings menu, as outdated software can lead to performance issues. If the problem persists despite these efforts, it may require a factory reset. However, be cautious, as a factory reset will erase all your settings and preferences. Reach out to your local Subaru dealership for guidance if needed.
How can I restore the factory settings on my Subaru Forester screen?
Restoring the factory settings on your Subaru Forester screen can resolve persistent issues or glitches. Begin by navigating to the settings menu on the screen, where you should find an option for ‘Reset’ or ‘Factory Settings.’ Selecting this option will prompt a warning, so make sure you read it carefully before proceeding.
Confirm your choice, and the system will begin resetting. This process may take a few minutes, after which the screen will reboot, restoring it to its original settings. Be prepared to reconfigure any personal settings or preferences afterwards, as this process will erase all stored data.
What do I do if the audio is playing but the screen is blank?
If the audio is functioning but the screen remains blank, the problem may lie with the display settings or a software issue. Start by checking if the display brightness is turned down or set to an off mode. Some vehicles have a feature that allows you to turn off the display completely while the audio plays, so make sure this isn’t the case.
If the brightness settings are correct, perform a system reset by turning off the engine and turning it back on after a minute. This can often resolve software problems that affect the display. If the screen continues to stay blank despite these steps, consider contacting a Subaru professional for further diagnoses.
Can I fix a cracked Subaru Forester screen on my own?
Fixing a cracked screen typically requires specialized knowledge and tools that most vehicle owners may not have. While there are DIY kits available on the market that claim to fix cracked screens, they often provide temporary solutions rather than permanent fixes. Attempting to repair the screen yourself could potentially worsen the damage or void any warranties.
It’s generally advisable to seek help from a certified professional for screen repairs. They can accurately diagnose the extent of the damage and suggest the best course of action, whether it’s replacing the entire unit or repairing specific components. This guarantees that the work is done correctly and safely.
What can I do if my screen keeps turning off while driving?
If your Subaru Forester screen keeps turning off while you are driving, first check the settings to ensure that the ‘Auto Screen Off’ feature isn’t activated. Sometimes, settings might inadvertently be configured to turn off the display to save energy. Adjustments can typically be made through the vehicle’s settings menu.
If adjusting the settings doesn’t resolve the issue, the problem might be related to the vehicle’s battery or electrical system. A failing battery or alternator could cause low voltage, leading the infotainment system to shut down the display. In this case, a visit to a mechanic or dealership for a thorough inspection of the vehicle’s electrical system would be beneficial.
Is it normal for my Subaru Forester screen to update automatically?
Yes, it is normal for the Subaru Forester screen to update automatically, especially if the system is connected to Wi-Fi or your mobile device. Automatic updates are designed to enhance the performance and functionalities of the infotainment system, ensuring you have the latest features and security improvements.
However, you can check the update settings to determine whether you want to enable or disable automatic updates. Visit the settings menu and look for options related to software updates. Keeping your system updated is generally recommended, as it can prevent bugs and improve your overall driving experience. If you experience problems with updates, consult your local Subaru dealer for assistance.