In today’s fast-paced world, smartphones have seamlessly integrated into our lives, enhancing our daily activities, including driving. For Subaru owners, having Android Auto functionality can significantly improve the driving experience by allowing easier access to navigation, music, and communication apps directly from the vehicle’s infotainment system. However, there are times when Android Auto fails to work in a Subaru, leading to frustration among drivers. This comprehensive guide aims to identify common issues and provide practical solutions for when your Subaru Android Auto isn’t working.
Understanding Android Auto
Before diving into troubleshooting, it’s essential to understand what Android Auto is and how it works within your Subaru. Android Auto is a mobile app developed by Google that mirrors the features of an Android device on a car’s display.
Key Features of Android Auto
Some of the key features include:
- Navigation assistance through Google Maps or Waze
- Hands-free communication with calls and messages
- Access to music and podcast apps
These features aim to minimize distractions while driving, ensuring safety on the road.
Common Reasons for Android Auto Disruptions
There are multiple reasons why Android Auto might not work in your Subaru. Some of these issues can be traced back to your phone, the vehicle’s software, or connectivity problems. Let’s explore these issues in detail.
1. Compatibility Issues
Not all Subaru models support Android Auto. Therefore, it is crucial to verify whether your specific model is compatible with this feature. Most newer Subaru models, particularly those from 2016 onwards, come with Android Auto support, but verifying the compatibility is essential.
2. Software Updates
Both the Subaru’s infotainment system and your Android device need to be up-to-date to ensure smooth connectivity. If either system is outdated, it can lead to connection problems.
3. Connection Method
Android Auto can connect to your Subaru via USB or wirelessly, depending on the model. If there’s an issue with the connection method, it may prevent Android Auto from functioning.
4. USB Cable Quality
Using a poor-quality or damaged USB cable can significantly impact connectivity. Always opt for OEM cables or high-quality certified alternatives.
5. Phone Settings
Sometimes, the issue can reside within your Android phone’s settings. If your phone has trouble recognizing the vehicle or the Android Auto app, it may prevent successful connection.
Troubleshooting Steps for Subaru Android Auto Issues
When you experience issues with Android Auto in your Subaru, the following steps can help you troubleshoot the problem effectively.
Step 1: Verify Compatibility
Make sure your Subaru is equipped with Android Auto. You can check this in the owner’s manual or on the Subaru official website. If your model supports Android Auto but isn’t working, move on to the next steps.
Step 2: Update Software
Update both your Subaru’s infotainment system and your Android device:
Updating Your Subaru’s Infotainment System
- Visit the Subaru website: Many manufacturers release updates that can be downloaded and installed on the vehicle’s system.
- Contact your dealer: If unsure about how to update, your local dealer can assist with software updates.
Updating Your Android Device
- Open Settings: Go to the settings menu on your Android smartphone.
- Select System Updates: Look for any available updates and install them.
Step 3: Check USB Connections
If you are using a USB cable to connect, ensure that:
- USB Port Functionality: Use different ports in the vehicle to check for any port-specific issues.
- Cable Quality: Inspect the USB cable for damage and try a different one if needed.
Step 4: Inspect Phone Settings
Ensure that Android Auto is enabled on the device:
- Open the Android Auto app: On your phone, navigate to the app and ensure it is installed and functioning.
- Allow Permissions: Make sure all necessary permissions are granted for the app to function correctly.
Step 5: Reset Infotainment System
If the system is still not recognizing Android Auto, consider resetting the infotainment system:
- Access Settings Menu: Go to ‘Settings’ in the vehicle’s infotainment system.
- Factory Reset: Look for an option to reset the infotainment settings. Be aware that this could reset other settings, so proceed with caution.
Deeper Dive: Android Auto Settings on Your Phone
Adjusting specific settings on your Android phone can also resolve issues.
Permissions and Notifications
Ensure that Android Auto has the necessary permissions:
- Go to Settings > Apps > Android Auto > Permissions. Ensure permissions for calls, messages, and location are enabled.
- Check if notifications are enabled for Android Auto, which is critical for receiving messages and alerts while driving.
Clearing Cache and Data
If your Android Auto app continues to malfunction, try clearing the cache and data:
- Navigate to Settings: Open your phone’s settings.
- Apps: Find the Android Auto app.
- Storage: Tap ‘Clear Cache’ and then ‘Clear Data.’
This step often resolves conflicts caused by outdated or corrupted data.
Subaru Support and Resources
If you have exhausted all troubleshooting attempts and your Subaru’s Android Auto still doesn’t function, it may be time to contact Subaru customer support or your local dealer.
Contacting Subaru Support
If you require assistance beyond troubleshooting, Subaru’s customer support can guide you through the process. Their professionals can help identify other issues or hardware malfunctions that may require professional attention.
Online Resources and Forums
Engaging with Subaru owner communities and forums can also be beneficial:
- Search for your specific model on platforms like Reddit or car enthusiast forums.
- Join Subaru owner groups on Facebook or other social media platforms for shared tips and experiences.
The Importance of Regular Maintenance
Lastly, routine maintenance on your vehicle can prevent issues like these from occurring:
- Software Updates: Always check for any firmware or software updates during regular maintenance checks.
- Inspect Electronics: Ensure that the vehicle’s electronic systems are functioning properly. This can often preempt issues related to infotainment systems.
Conclusion
While discovering that your Subaru Android Auto is not working can be frustrating, following the troubleshooting steps outlined in this guide can significantly help in identifying and resolving the issue. From verifying compatibility to checking cable quality and updating software, many solutions are available at your fingertips. If all else fails, don’t hesitate to reach out to Subaru support for further assistance. By staying informed and proactive, you can continue to enjoy the convenience and entertainment that Android Auto brings to your driving experience. Remember, a little maintenance goes a long way in keeping your Subaru running smoothly!
What are the common reasons why Android Auto is not working in my Subaru?
Android Auto may not be working in your Subaru for various reasons. One common culprit is a faulty or incompatible USB cable. If the cable is damaged or not designed for data transfer, it can prevent a proper connection between your smartphone and the vehicle’s infotainment system. Additionally, it’s crucial to ensure that the USB port in your Subaru is functioning correctly, as a malfunctioning port can also disrupt connectivity.
Another potential reason could be software issues. Ensure that both your smartphone and your Subaru’s infotainment system are running the latest software versions. Sometimes, outdated software can lead to compatibility problems, and performing updates may resolve these issues. Checking the manufacturer’s website or your phone’s settings can help you find the latest updates available.
How can I check if my Android phone is compatible with Subaru Android Auto?
To determine if your Android phone is compatible with Subaru’s Android Auto system, you can start by visiting the Android Auto website. There, you’ll find a list of supported devices. Ensure that your phone is running Android 5.0 (Lollipop) or higher, as this is the minimum requirement for Android Auto functionality. If your device meets that criterion, it is likely compatible.
Additionally, you can try installing the Android Auto app from the Google Play Store on your phone. If the app installs successfully and runs without error, your device should work with your Subaru’s Android Auto system. However, remember that even if a device is compatible, issues with cables, ports, or software could hinder performance.
Why is my Subaru infotainment system not recognizing my phone?
If your Subaru’s infotainment system is not recognizing your phone, one possibility could be that the Bluetooth settings are misconfigured. Ensure that your phone’s Bluetooth is turned on and that your vehicle’s Bluetooth is set to discoverable mode. You may need to unpair and re-pair the device to make sure that the connection is established correctly.
Another factor to consider is the USB connection if you are using a wired setup. Check the USB cable for any visible signs of damage, as a faulty cable could prevent the system from recognizing the device. Furthermore, ensure that you are using the correct USB port that supports Android Auto. Refer to your vehicle’s manual to identify the appropriate port.
What should I do if my Subaru Android Auto keeps disconnecting?
If your Android Auto keeps disconnecting while in use, the first step is to check the quality and condition of the USB cable. A worn-out or low-quality cable can lead to intermittent connections, causing disconnections. Try using a different or branded cable that is designed for data transfer to see if the issue persists.
Additionally, you should check your device settings and ensure that the Android Auto app is up to date. Clear the cache and data of the Android Auto app from your phone’s settings, which can resolve any temporary issues. Network connectivity can also play a role; make sure that you are not experiencing any network issues, as this could be another reason for disconnections.
How can I reset my Subaru’s infotainment system?
Resetting your Subaru’s infotainment system can often resolve persistent issues, including Android Auto connectivity problems. You can perform a reset by locating the reset button, typically found near the volume knob or beneath the screen. Press and hold the reset button for a few seconds until the system restarts. This action should return the system to its default settings without affecting other vehicle functions.
If pressing the reset button does not work, you may also consider a factory reset as a more comprehensive solution. This option will erase all settings and data, so be sure to back up important information before proceeding. Access the settings menu on the infotainment system, navigate to the ‘System’ or ‘Factory Reset’ option, and follow the prompts to complete the process.
Is there any help available if I still can’t get Android Auto to work?
If you have tried all troubleshooting steps and Android Auto is still not functioning in your Subaru, don’t hesitate to seek professional assistance. Contact Subaru customer support or visit your local dealership. Service technicians can run diagnostics and identify if there’s a hardware issue with either your vehicle’s infotainment system or your smartphone.
Additionally, online forums and communities may offer valuable insights and solutions from other Subaru owners who have faced similar issues. Sometimes, interactions with fellow users can lead to discovering solutions that are not widely documented. Exploring the Subaru Owner’s Information site may also provide more detailed technical resources specific to your model and year.